Legal

Cookie Settings

Manage your cookie preferences and learn how Trustners uses cookies, pixels, local storage, and similar technologies across our platform.

Last updated: July 3, 2026

Cookie settings

Manage your preferences

Strictly necessary cookies are always active. Choose which optional categories Trustners may use on this device.

Strictly necessary

Required for login, security, and core platform functionality.

Remember choices you make — such as region, language, and interface preferences — to provide a more consistent experience.

Help us understand how the Services are used so we can measure performance, diagnose issues, and improve product quality.

Support device recognition, suspicious activity detection, and abuse prevention across login and transaction flows.

Used to measure campaign effectiveness and deliver relevant Trustners communications where permitted by law and your preferences.

1. Introduction

This Cookie Policy explains how Trustners("Trustners," "we," "us," or "our") uses cookies, pixels, local storage, session storage, and similar technologies (collectively, "cookies") when you visit our website, use our applications, or interact with integrated Trustners experiences.

This policy should be read together with our Privacy Policy, which describes how we handle personal information more broadly. Where cookies collect personal data, the Privacy Policy also applies.

2. What are cookies and similar technologies?

Cookies are small text files placed on your browser or device when you visit a website. They allow the site to recognize your browser, maintain your session, store preferences, and collect information about how the site is used.

We also use similar technologies, including:

  • Local storage and session storage — browser-based storage for preferences and application state
  • Pixels and tags — small graphics or scripts that record visits, conversions, or campaign performance
  • SDKs and device identifiers — in mobile or embedded experiences where applicable
  • Authentication tokens — secure session identifiers for logged-in users and API clients

In this policy, we refer to all of these as "cookies" unless a distinction is required.

3. How Trustners uses cookies

We use cookies to:

  • Authenticate users and keep accounts secure
  • Operate escrow transactions, dashboards, and developer tools
  • Remember your preferences and region settings
  • Measure site performance and diagnose technical issues
  • Detect fraud, abuse, and suspicious login or funding activity
  • Understand product usage and improve the Services
  • Measure marketing effectiveness where you have consented or where permitted by law
  • Comply with legal, security, and regulatory obligations

4. Categories of cookies we use

Cookies are grouped by purpose. Strictly necessary cookies are always active. Other categories can be managed through the cookie settings panel on this page, where available, and through your browser controls.

4.1 Strictly necessary (required)

Required for core platform operation, authentication, security, and session management. These cannot be disabled through our settings because the Services will not function without them.

Examples:

  • Session and authentication tokens
  • Load balancing and infrastructure routing
  • Fraud prevention and CSRF protection
  • Cookie consent preference storage

Typical retention: Session to 12 months

4.2 Functional (optional)

Remember choices you make — such as region, language, and interface preferences — to provide a more consistent experience.

Examples:

  • Region and language selection
  • Sidebar and layout preferences
  • Saved form or workflow state

Typical retention: Up to 12 months

4.3 Analytics and performance (optional)

Help us understand how the Services are used so we can measure performance, diagnose issues, and improve product quality.

Examples:

  • Page views and navigation paths
  • Feature usage and error telemetry
  • Aggregated performance metrics

Typical retention: Up to 24 months

4.4 Security and risk (optional)

Support device recognition, suspicious activity detection, and abuse prevention across login and transaction flows.

Examples:

  • Device fingerprinting signals
  • Rate limiting and bot detection
  • Risk scoring during high-value actions

Typical retention: Session to 12 months

4.5 Marketing (optional)

Used to measure campaign effectiveness and deliver relevant Trustners communications where permitted by law and your preferences.

Examples:

  • Campaign attribution
  • Retargeting pixels on partner properties
  • Email engagement measurement

Typical retention: Up to 24 months

5. First-party and third-party cookies

5.1 First-party cookies

First-party cookies are set by Trustners domains and are primarily used for authentication, session continuity, security, and core product functionality.

5.2 Third-party cookies

Third-party cookies may be set by service providers that help us operate the platform, including analytics vendors, payment partners, identity verification providers, content delivery networks, and marketing platforms. These providers may process data according to their own privacy policies.

We require vendors handling personal data on our behalf to use information only for authorized purposes and under appropriate contractual safeguards.

7. How long cookies are stored

Cookie duration depends on type and purpose:

  • Session cookies expire when you close your browser or end your session
  • Persistent cookies remain for a defined period or until deleted by you

Retention periods are limited to what is necessary for each purpose. Authentication and security cookies may persist longer where needed to protect your account across visits.

8. Managing your cookie preferences

8.1 Cookie settings on this page

Use the cookie settings panel at the top of this page to enable or disable optional cookie categories. Your choices are stored in a preference cookie so we can honor them on future visits.

8.2 Browser controls

Most browsers let you block, delete, or limit cookies through settings. If you block all cookies, parts of the Services — including login, transaction funding, and account dashboards — may not work correctly.

8.3 Mobile and embedded experiences

Mobile operating systems and in-app browsers may offer additional privacy controls. Refer to your device documentation for options to limit tracking or reset advertising identifiers.

8.4 Global Privacy Control and Do Not Track

Where required by applicable law, Trustners honors recognized opt-out preference signals such as Global Privacy Control (GPC) for applicable optional cookies and certain data sharing activities. Browser "Do Not Track" signals are not uniformly standardized; we evaluate supported signals as laws and technical standards evolve.

9. Changes to this policy

We may update this Cookie Policy to reflect changes in technology, vendors, product features, or legal requirements. We will post the revised policy on this page and update the "Last updated" date. Where required, we will request renewed consent for material changes to optional cookies.

10. Contact us

For questions about cookies or this policy, contact:

You may also visit our Contact page.