Agree on item terms
Define the item description, condition, sale price, shipping method, and inspection period before funding.
Buy or sell high-value items online, without the risk
Whether it's electronics, collectibles, or gear from a marketplace listing — Trustners holds payment until you inspect what you paid for. No payment-app scams. No disappearing sellers.
Item details locked in termsInspection period built in
Item types
Built for high-value one-off sales
From marketplace finds to collector pieces — the same secure escrow process adapts to how your deal is structured.
Electronics
Phones, laptops, cameras, and audio gear sold between private parties or online.
Collectibles
Trading cards, watches, art, and memorabilia where authenticity matters.
Equipment & gear
Tools, fitness equipment, musical instruments, and commercial hardware.
Marketplace deals
One-off purchases from Facebook Marketplace, forums, and classified ads.
How it works
Five steps from agreement to delivery-ready payment
Both parties follow the same transaction path — from funded escrow through inspection to release — with full visibility at every stage.
- 1Agree
- 2Fund
- 3Ship
- 4Inspect
- 5Release
Buyer funds escrow
Payment is verified and held in a secured escrow account. The seller is notified that funds are secured before shipping.
Seller ships the item
The seller ships or delivers the goods and submits tracking or pickup confirmation to the transaction record.
Inspect and accept
The buyer inspects the item during the agreed period — confirming condition, completeness, and authenticity — and accepts or rejects.
Release payment
Once accepted, Trustners releases funds to the seller. Every step is logged with a clear audit trail.
- 1
Agree Agree on item terms
Define the item description, condition, sale price, shipping method, and inspection period before funding.
- 2
Fund Buyer funds escrow
Payment is verified and held in a secured escrow account. The seller is notified that funds are secured before shipping.
- 3
Ship Seller ships the item
The seller ships or delivers the goods and submits tracking or pickup confirmation to the transaction record.
- 4
Inspect Inspect and accept
The buyer inspects the item during the agreed period — confirming condition, completeness, and authenticity — and accepts or rejects.
- 5
Release Release payment
Once accepted, Trustners releases funds to the seller. Every step is logged with a clear audit trail.
Escrow transaction
Sony A7IV · Body only
Condition: Like new · $1,850
Inspection period · 5 days left
Delivered · tracking confirmed
Awaiting buyer acceptance
Safe for buyers. Confident for sellers.
Marketplace scams usually start with upfront payment or rushed shipping. Trustners holds funds until the item matches what you agreed on.
For buyers
Pay only after you inspect the item
Funds stay in escrow until delivery is confirmed and you verify condition, completeness, and authenticity.
Reject items that don't match the listing
Wrong model, missing accessories, or damage not in the photos? Dispute during your inspection window.
For sellers
Payment secured before you ship
Ship or hand off the item only after Trustners confirms the buyer has funded the transaction.
Release when the buyer accepts
Funds move to you once the buyer accepts or the inspection period ends without a dispute.
Delivery & inspection
Time to verify what you received
Merchandise deals need more than a quick unboxing. Set an inspection period that covers delivery, condition checks, and testing — before any funds go to the seller.
- Describe the item with photos, model numbers, and condition notes in your terms.
- Require tracking for shipped goods and confirm delivery before the inspection window starts.
- Set an inspection period long enough to open, test, and verify the item.
- Reject during the inspection window if the goods do not match what was agreed.
By the numbers
Volume, reach, and pricing on Trustners today.
$198M+
Protected in escrow
50K+
Customers worldwide
190+
Countries covered
1%
Starting escrow fee
FAQ
Merchandise escrow questions
Answers about buying and selling high-value items safely with Trustners.
More questions? View all FAQs · Calculate your fee
Start your merchandise transaction today
Create a free account, agree on terms with the other party, and fund escrow when you're ready. Payment stays protected until inspection is complete.
Electronics · Collectibles · Equipment · Marketplace deals · 190+ countries