Security

Your funds and data, protected at every layer

Trustners secures payments the way regulated financial infrastructure should — encrypted connections, segregated fund holding, verified access, and a complete audit trail on every transaction.

Licensed escrow holdingTLS 1.2+ · AES-256 at rest
Trustners secure payments

Protected volume

$198M+

Regulatory coverage

PSD2 · EU & UK

Transit encryption

TLS 1.2+

Countries served

190+

Defense in depth

Four layers between your data and risk

Security is not a single feature. Trustners applies transport encryption, storage protection, access controls, and regulated fund custody as separate, overlapping safeguards.

security-posture · live

Platform protection layers

01Transport

TLS 1.2+ on all connections

HTTPS enforced with HSTS. Browser and API traffic encrypted end to end.

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02Storage

AES-256 encryption at rest

Sensitive data encrypted in isolated storage. Keys managed separately from application services.

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03Access

Verified sessions and role controls

Identity verification before funding. Account actions logged with timestamped audit records.

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04Funds

Segregated licensed escrow accounts

Client funds held separately from operating capital in regulated trust accounts.

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Security standards and scope

The controls below reflect how Trustners handles data, payments, and fund custody — aligned with practices used by licensed escrow and payment infrastructure providers.

Data in transit

TLS 1.2 or higher

Web app, API, payment submissions, and webhook delivery

Data at rest

AES-256 encryption

Account records, verification data, and transaction artifacts

Payment handling

PCI-aligned processing

Card and bank data routed through certified payment partners — never stored in plain text

Fund custody

Licensed escrow holding

Buyer funds segregated in regulated accounts until release conditions are met

Identity

KYC before funding

Automated identity and bank verification for buyers and sellers on every transaction

Operations

Audit logging

Funding, delivery, acceptance, disputes, and release events recorded with timestamps

Privacy

GDPR-aligned data handling

Personal data processed only to operate escrow services and meet regulatory obligations

Fund custody

Client funds held in regulated escrow accounts

The core security guarantee of escrow is structural: your money is not with the counterparty, and it is not mixed with Trustners operating funds. It sits in licensed trust accounts until release.

01

Funds never pass directly between parties

Payment moves into escrow first. Sellers are not paid until buyers accept delivery or inspection windows close without dispute.

02

Segregated from company operating accounts

Client balances are held in dedicated trust accounts, separate from Trustners operating capital — the same model used by licensed escrow providers worldwide.

03

Release tied to agreed terms

Disbursement requires verified acceptance or a documented dispute resolution outcome. No silent or unilateral releases.

Common questions

Security, explained

Answers about encryption, fund holding, licensing, and how security relates to fraud prevention on Trustners.

View all FAQs · Contact our team

Transact with infrastructure you can verify

Start a transaction backed by licensed escrow holding, encrypted data handling, and a full audit trail from funding to release.

$198M+ protected · Licensed escrow · 190+ countries

Secure escrow transactions with Trustners