About Trustners

About Trustners: online escrow for deals that need proof first

We built Trustners for transactions where delivery, verification, and approval matter more than an instant payment. Buyers, sellers, businesses, and platforms use it to hold money until the deal terms are met.

Trustners team supporting online escrow transactions

Protected in transactions

$198M+

Customers served

50K+

Countries supported

190+

Starting transaction fee

1%

Our story

Why we built an online escrow platform

The question was simple: how do two strangers complete a deal online when neither should have to send money or ship goods on trust alone? Trustners was the answer: hold payment, show progress, release when the terms are met.

The problem

Someone always had to go first

Cars, domains, international trade, one-off sales: standard payment rails meant the buyer or seller took the risk before the other side delivered.

The model

Hold payment, then release on proof

Instead of sending money straight to the counterparty, funds sit in escrow until delivery, sign-off, a milestone, or another condition you set in advance.

Today

Consumers, businesses, and platforms on one stack

Trustners runs individual deals, commercial workflows, and API integrations where payout timing matters as much as collecting payment.

How we work

What Trustners is optimized for

Online deals where you need a clear record of what was agreed, when money moves, and what happens if something goes wrong.

Pay only when conditions are met

Money stays in escrow until delivery, inspection, or whatever release rule you agreed on. Neither side has to trust the other on faith.

Works across borders

Deals often span countries and currencies. Trustners handles that without reducing everything to a one-click card charge.

One place for the money side

Fund holding, release rules, verification, and disputes live in the same system instead of scattered across emails and bank transfers.

Built for buyers and sellers

Buyers need proof before paying out. Sellers need to know the funds are real. Platforms need control over when release happens.

Built for marketplaces, brokerages, and trading platforms

Artsy
eBay Motors
eWorldTrade
Eximcrop
Traderoo
Turbare
Watchpayer

Customer stories

How teams use Trustners escrow

View all partners →
eBay Motors logo

Payment tied to delivery, not promises

High-value vehicle deals need more than a card swipe. Trustners gives our buyers and sellers a clear inspection window and a payment hold everyone can see. Disputes dropped once funds were tied to delivery, not promises.

Marcus Reid

Director of Marketplace Operations, eBay Motors

Vehicle listing protected with Trustners escrow on eBay Motors
Artsy logo

Escrow that matches how art actually sells

Art sales move slowly and carefully. We needed escrow that could match that pace: hold funds, document each step, and release only when ownership is confirmed. Trustners fit without us building it ourselves.

Elena Vasquez

Head of Payments, Artsy

Art marketplace transaction secured through Trustners
eWorldTrade logo

Trust for buyers and suppliers who never meet

Cross-border B2B trade means buyers and suppliers who may never meet in person. Trustners sits between them so payment releases only when shipment and documentation check out. Our members trust the process.

James Okonkwo

VP of Product, eWorldTrade

International trade partners using Trustners for secure payments
Watchpayer logo

Proof of funds before a six-figure shipment

Luxury watches change hands for serious money. Buyers want time to verify serial numbers and condition. Sellers want proof of funds before shipping. Trustners handles both sides in one transaction record.

Sophie Laurent

Founder & CEO, Watchpayer

High-value watch sale held in Trustners escrow
Globis logo

Smooth, transparent trade with no surprises

Export deals stall when neither side wants to move first. We integrated Trustners so payment, shipping docs, and release conditions live in one place. Deals close faster because the rules are set upfront.

David Chen

Commercial Director, Globis

Export transaction managed through Trustners escrow

FAQ

Questions about Trustners

What we do, who we serve, where we operate, and how client funds are handled.

Press & media · Security · Contact us

Ready to run your next deal through escrow?

Open a personal transaction, set up a business workflow, or talk to us about embedding escrow in your product.

Consumer deals, business workflows, and developer integrations on one escrow platform

Trustners dashboard showing a protected transaction in progress